Return and Refund Policy 

Thank you for shopping at Fleezzus! We appreciate your business and strive to provide you with the best products. If you are not entirely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully. 

  1. Returns

You have 30 days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, your item must be: 

  • Unused and in the same condition that you received it. 
  • In the original packaging with all tags and labels attached. 

  1. How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected]. We will guide you through the return process and provide you with a return authorization number. 

  1. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies. 

  1. Exchanges

If you would like to exchange your item for a different size or color, please contact us to discuss the exchange process. Exchanges are subject to product availability. 

  1. Non-Returnable Items

Certain items are not eligible for return, including: 

  • Gift cards 
  • Items marked as final sale 
  • Opened personal care products 

  1. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

  1. Contact Us

If you have any questions about our return and refund policy or need assistance, please reach out to our customer service team at [email protected].